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Windows 7 + Office 2010 64 bit with Acrobat 9

I've got a fully functioning Windows 7 64 bit system and have installed the Beta of office 2010 64 bit. I've installed the trial of Acrobat Pro Extended 9 and all updates (up to 9.3).

For some reason, I am not able to send mail from within Acrobat 9.

Is there a workaround or fix?

Kind regards,

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karl de abrew_33
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Can you give a little more detail as to what sort of error message you receive? I take it that your Acrobat 9 is still within its valid trial period?

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7 answers

  • 0

rowan [ Admin ]

Re: Karl's comment, can you give a little more detail as to what sort of error message you receive? I take it that your Acrobat 9 is still within its valid trial period?

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  • 0

slane

I have the same problem and get the same error messages. It appears that when you view a PDF from within the MS Browser the acrobat toolbar will not let you e-mail. Looks like it is fully on the Microsoft side.

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  • 0

suresh

My sincere apologies for the delay in response.

The message that appears is:

"Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client."

i have gone into the Control Panel settings and made sure that Outlook is the default client.

Thank you for your help!

Kind regards

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  • 0

rm_59

HAVE WINDOWS 2007 64 BIT AND ADOBE STANDARD 9.3. Also have OFFICE 2010 Professional Beta, albeit beta; I only have one problem and that is, indeed, that I cannot mail directly from Adobe display to outlook for mailing. I looked at your suggestion and have the outlook as default mailer with no problem connecting with any other program for mailing. FIRST ERROR, followed by acrobat error window, "an error occurred while sending mail"

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  • 0

paul wilson

The problem is caused by Acrobat Professional 9 not yet supporting Office 2010 64-bit edition yet.

The quick solution is to uninstall Office 2010 64-bit and install Office 2010 32-bit in its place.

Adobe are usually fairly slow rolling out Acrobat updates so I would not expect the issue to be resolved until the next release (i.e. Acrobat 10).

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  • 0

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